Hola! I’m Juan Pastén.

I’m a Senior Product Designer with 9+ years turning complex systems into products people actually understand.

I’m currently a Senior Experience Design Consultant at Thoughtworks, leading design across fintech and healthcare engagements, taking ambiguous problems to validated and shippable solutions. Alongside that, I co-founded Brackets in 2015, a sports tournament platform where I lead design across web and mobile, and I’ve helped scale the product to support larger, more competitive tournaments.

I care about designing with integrity, and staying genuinely connected to the people on both sides of the work.

Interaction designUser researchPrototypingA11yDesign leadershipStakeholder alignmentWorkshop facilitationInteraction designUser researchPrototypingA11yDesign leadershipStakeholder alignmentWorkshop facilitation

01 - Work

Featured work

Sports

Defining a new user role and designing a live stats capture flow for large-scale sports tournaments

Defined a new user role and redesigned the stats capture flow to scale the business into larger scale sports tournaments.

Product strategy · Interaction design · Scope definition · Prototyping

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Healthcare

Streamlining behavioral therapy tools into a unified experience

Designed and tested a unified solution to streamline workflows and reduce fragmentation in behavioral health.

User research · Workshop facilitation · Experience definition · Prototyping · User testing

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Healthcare

Redesign and test an online membership application for physicians and oncologists

Redesigned and improve the e-commerce experience when the healthcare professional applies for a membership.

Workshop facilitation · User testing · Interaction design · Design systems

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Life sciences and research

Redesign Thermo Fisher's sign-in page

Redesign the Thermo Fisher's sign-in page supporting multiple languages, regions and Single Sign On.

Interaction design · Information architecture · Globalization · Design systems

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